Perguntas Frequêntes

FAQ

Can I order a vehicle directly through the GWM Thailand website? What is the process?

Yes, you can reserve a vehicle directly via the GWM Thailand website. The process is as follows:
1. Browse the model page and select your preferred model and configuration.
2. Click on “จองออนไลน์ (Online Booking)” and fill in your basic information.
3. Pay a reservation fee (usually THB 5,000 - 10,000) to complete the booking.
4. A selected GWM dealer will contact you to confirm the details and arrange a test drive or vehicle delivery.
For assistance, you can use the GWM App or contact our customer service at 02-668-8888.

What is the GWM Telematics service?

GWM Telematics provides intelligent vehicle connectivity and control through the GWM App. Available functions and services may vary depending on the vehicle model and applicable package.

How can I book a test drive? Is there any fee?

Booking a test drive is easy and free of charge. You can book through:

• The model page on the official GWM Thailand website
• The Test Drive feature in the GWM App
• Your local authorized GWM dealer

A valid driving license is required for the test drive. Additional terms and conditions may apply.

What features does the GWM App offer? How do I link my vehicle?

Depending on your vehicle model and applicable services, the GWM App provides features such as:

• Vehicle remote-control functions
• Vehicle status and information
• Service booking and maintenance reminders
• Service records
• Points and member benefits
• Community and other GWM services

To link your vehicle, download and register the GWM App, then follow the in-app instructions to add and link your vehicle.

Does GWM offer financing options? Can I pay in installments?

Yes, GWM partners with leading financial institutions to offer a range of auto loan and installment plans, including:
• 0% down payment, subject to finance terms;
• Up to 84-month installment terms;
• Special interest on selected models and campaigns;
• Financing is available through participating financial institutions, including TMBThanachart Bank Public Company Limited, TISCO Bank Public Company Limited, and Ayudhya Capital Auto Lease Public Company Limited.

Visit the “ข้อเสนอพิเศษ (Special Offers)” section on the model pages for the latest promotions or speak with a sales consultant for financing plan that suits your needs.
For further assistance, please visit the Contact Us page on the GWM Thailand website or use the customer service feature in the GWM App.

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